ORDER INFORMATION
Contact us today for the perfect dessert experience for your wedding, party, or event.
We hope that you like what you see! If you would like to place an order or inquiry, please complete the inquiry form with as much of the requested information as possible. We will respond to your request within 24-48 hours.
If you would like a cake tasting box to help you decide what flavor(s) to order, please email theicingbowl@gmail.com. Cake tasting boxes are $50 and include samples of four cake flavors, two buttercream flavors, and one filling. We coordinate a pickup date and time, and you are able to enjoy at your convenience.
PAYMENT
Certain details of our terms and conditions are within each invoice sent to you. You will also find other helpful policy information here. Please submit your dessert request at least two weeks prior to the date needed. Note for all orders a retainer of 50% of the order total is required to confirm your order and reserve the pickup date requested. The retainer is non-refundable. However, considering certain situations it can possibly be transferred to a new date at the discretion of The Icing Bowl LLC. Payment can be processed through Paypal, debit/credit card, or cash. Full payment must be made no later than seven days before the scheduled pickup date and time agreed upon or indicated on the invoice.
SHIPPING POLICY
As a bakery rooted in faith with a commitment to integrity and compassion, we strive to ensure that your handcrafted dessert reaches you in the best condition. Our shipping methods are designed to maintain the freshness and quality of your order. We aim to keep our packaging eco-friendly and cost-effective to provide a delightful experience at every step.
REFUND POLICY
At The Icing Bowl, we want every customer to be satisfied with their purchase. If you are not completely happy with your order, please contact us, and we will do our best to make it right. We believe in the quality of our products and want you to have full confidence when shopping with us. For more information regarding our refund policy, please contact us.
Additional details of our terms and conditions are within each invoice sent to you. You will also find other helpful policy information there at the time of order.